What to Do When You Have a Storm Damage Insurance Claim

February 8, 2022 by GLSA Mobley

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We’re assuming, you already know it’s safe to remain in your home. Assuming it is, you’ll want to take steps inside your home to prevent further damage. However, once you’ve done that, you may not be sure what to do next. As an experienced storm damage insurance claim roofing contractor in both Nashville and Knoxville, here are our recommendations.

Call Your Homeowners Insurance Company

The first thing to do is call your homeowner’s insurance company and report the damage and start a claim. They will schedule an adjustor to come to your home to inspect the damage. Depending on how big the storm and how busy they are, it could be days to weeks before someone arrives. Don’t despair, your next step is to call for emergency roof repair in Knoxville or Nashville.

Call Your Emergency Roofer

Not all roofers provide emergency roof repair in Knoxville or Nashville, so be sure that yours does. Emergency roof repair isn’t only about arriving quickly, but also about taking temporary measures to stop the water from coming into your home. This type of repair isn’t necessarily a permanent roof repair. It also will not impact your insurance claim if your adjustor has yet to arrive.

Document Everything

Start with the claim number. Then keep track of everything including:

• Dates, times and topics of phone calls
• Money you spend to fix or clean up water damage in your home
• Work performed by your emergency roof repair company
• All estimates for repair inside and outside your home
• Conversations with your insurance company and repair companies

Of course, once your home restoration is complete, you’ll want to keep the information for future reference should your mortgage company or a future buyer have questions.

Mobley Brothers Offers Emergency Roof Repair in Knoxville & Nashville

When you have water coming into your home from storm damage, you can’t wait for the insurance company. That’s when you need emergency roof repair repair in Knoxville or Lebanon. Mobley Brothers can help so call us at (865) 248-2772 or (615) 645-4500 to schedule an appointment. Be sure to let us know that you have a roofing emergency and we’ll get you scheduled as soon as possible.

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