Privacy policy

When you request an estimate or contact us, we collect the information you choose to give us, such as your name, phone number, email address, property address and a description of your roofing needs. When you visit the website, we may automatically collect usage data such as your device's IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages and similar diagnostic data.

We use the information you provide to respond to your request, schedule inspections and estimates, communicate with you about your project and provide our services. We use usage data to understand how the website is used and to improve it. By submitting your information, including agreeing to receive text message communications, you consent to our collecting and using it as described in this policy.

If you give us your mobile number and agree to receive text messages, whether on a form on this site, by phone or in person, we may text you about your estimate, your appointment and your project. Consent to receive texts is not a condition of buying anything from us.

Message frequency varies with your project. Message and data rates may apply. Reply STOP at any time to stop receiving texts, and reply HELP for help or contact either office. We do not sell, rent or share your mobile number or text consent with third parties for their marketing.

The website may use cookies and similar technologies to remember your preferences and to measure how visitors use the site. You can set your browser to refuse cookies, though some parts of the site may not work as intended without them.

We do not sell your personal information. We may share it with service providers who help us operate the website or run our business, such as scheduling, customer management and communication tools, and only for those purposes. We may also disclose information when required by law.

Our website links to other sites, such as manufacturer, review and government websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

We take reasonable measures to protect your information, but no method of transmission over the internet or electronic storage is completely secure. We keep personal information only as long as needed for the purposes described here or as required by law.

We may update this policy from time to time and will post the updated version on this page. If you have questions about this policy, contact our Lebanon office at 112 Tirzah Street, Lebanon, TN 37087, (615) 455-3131, or our Knoxville office at 10440 Laurel Pointe Lane, Knoxville, TN 37931, (865) 205-0800.