# Roof repair in Knoxville: roofing repair that finds the cause first

> Roof repair in Knoxville from Mobley Brothers: we trace the leak, photograph the cause, and fix what is broken. Roofing repair by HAAG certified inspectors.

Canonical page: https://www.mobleybros.com/roof-repair-knoxville-tn/

Mobley Brothers Roofing & Renovation (Mobley Brothers Roofing & Renovation LLC) is a family-owned and veteran-owned roofing and renovation contractor founded in 2007 by brothers Mike and David Mobley, with offices in Lebanon (112 Tirzah Street, Lebanon, TN 37087, (615) 455-3131) and Knoxville (10440 Laurel Pointe Lane, Knoxville, TN 37931, (865) 205-0800). Tennessee contractor license 59116. GAF Master Elite residential contractor, GAF GoldElite Commercial contractor, HAAG Certified Inspector (residential), certified FORTIFIED Roof installer, BBB Accredited with an A+ rating. Google rating 4.9 from 94 reviews (Lebanon) and 4.9 from 286 reviews (Knoxville). Hours: Open 24 hours, 7 days a week; Calls answered or returned day or night.

Water on the ceiling, a stain spreading on the drywall, shingles in the yard after a storm. Roof repair in Knoxville starts with finding where the water really gets in.

At Mobley Brothers Roofing & Renovation, our roofing repair work in Knoxville is done by repairmen, not salespeople. They go on the roof, and into the attic when they need to, find the cause, photograph it, and fix it. If the roof has good years left, we repair it and say so. If it does not, we tell you how long you likely have so you can plan, instead of pushing a replacement you are not ready for.

Our Knoxville office has been fixing East Tennessee roofs since 2007, and it runs out of Mike Mobley's home office in Hardin Valley.

## The roof repairs we make most often in Knoxville

A leak is rarely the whole roof failing. Usually one component has worn out or was installed wrong, and water follows it. These are the repairs that show up again and again in our Knoxville job notes.

### Pipe boots and roof vents

The rubber collar around a plumbing vent cracks with sun and age, and water runs straight down the pipe. Replacing boots, and vents that have been damaged, is one of our most common fixes around Knoxville.

### Chimney and wall flashing

Flashing that was never installed correctly, or has pulled loose, is a steady source of leaks. We replace step flashing, reseal or replace counter flashing, and rebuild chimney flashing that is damaged or poorly done.

### Ridge vents, valleys, and dormers

A damaged ridge vent or a worn valley can let water in during heavy rain. Dormers and porch roofs, where a small roof meets a wall, need careful flashing work to stay dry.

### Missing and wind-damaged shingles

After a windstorm we replace missing and broken shingles and check the rest of the roof for lifted tabs. On an older roof the new shingles may not be a perfect color match, and we will tell you that before we start.

### Skylights, soffit, and flat sections

Skylight leaks, soffit damage, and leaks on flat or low-slope sections of a home are all part of the work. If a skylight needs replacing rather than reflashing, we say so and show you why.

## Why we repair when we can

David Mobley put our approach in one line: we'll repair when we can and replace when we should. A repair is how most people meet us. If we fix it right and treat you fairly, you call us again when the roof does need replacing, and that is the only kind of customer relationship we want.

So when a roof has life left, we fix the problem and leave it at that. When it is near the end, our repairmen will say something like this: you have two or three years left, you need to budget for a roof, and we can fix it for right now. That gives you time to plan instead of making a big decision in a hurry during a storm week.

## What a roofing repair visit in Knoxville looks like

### 1. You call, a person answers or calls you back

Laura in our Knoxville office books many of the repair calls. If Mike Mobley misses a call, it rolls to his son and then to a message, and we call back as soon as we are off the other line.

### 2. We diagnose on the roof and in the attic

Water often shows up inside a long way from where it enters. Looking at the decking and framing from the attic side is frequently how we find the real entry point.

### 3. We show you the cause

You get photos of the damaged boot, the loose flashing, or the broken shingle, with a plain explanation of why it leaks and what we plan to do.

### 4. You choose the fix

Where there is more than one sensible way to handle it, we lay out the options. If we open something up and find more damage, such as rotted decking, we stop and call you before going any further.

### 5. We repair it and clean up

The repair is made, the debris is picked up, and you get pictures of the finished work so you can see what was done even if you were not home.

## When the leak is not the roof

Some of our most useful repair calls end with no roofing at all. We have gone into attics after a leak call and found the air conditioning condensate line stopped up and overflowing, with water running across the ceiling. The roof was fine.

Another common one is moisture that looks like a leak but is really humidity. Steam from cooking, bathing, and everyday living gets trapped in an attic that is not venting properly, and it can show up as stains or mold on the ceiling. The fix is ventilation, and we install attic vents for exactly that reason.

We would rather tell you it is the air conditioner or the attic than sell you shingles that will not solve anything.

## Repair or replace: where the honest line falls

There is no single rule, but these are the things our repairmen weigh when they decide what to recommend on a Knoxville roof.

### If the answer is replacement

We tell you why, show you the photos, and give you a written proposal that states possible decking or skylight costs up front. You can take your time with it.

| Factor | Usually a repair | Usually time to plan a replacement |
| --- | --- | --- |
| Where the leak is | One source, such as a boot, a flashing detail, or a ridge vent | Leaks in several places, getting more frequent |
| Shingle condition | Shingles still flexible and holding granules, a few lost to wind | Widespread wear across the roof |
| Decking | Solid, or a small soft area near the leak | Soft boards across large areas |
| Storm damage | Limited to a section | Spread across the roof, often with an insurance claim |
| Remaining life | Years left after the repair | Two or three years left at most |

## Why Knoxville homeowners call Mobley Brothers for repairs

Credentials matter, but what most of our Knoxville reviews talk about is simpler: someone called back, showed up when promised, found the problem, and fixed it at a fair price. That is the standard we hold our repair team to.

- Repair judgment from people who fix roofs every day, backed by owners who are connected to the work
- HAAG Certified Inspector on the team for residential roofs
- GAF Master Elite residential contractor
- Tennessee contractor license 59116, fully licensed and insured
- BBB Accredited with an A+ rating
- 286 Google reviews at a 4.9 average for the Knoxville office
- Family-owned and veteran-owned since 2007

## Our Knoxville repair office and the areas it covers

Our Knoxville office sits in Hardin Valley, in unincorporated Knox County, and our repair trucks spend most days within a short drive of it. Recent repairs include pipe boot replacements in West Knoxville, a roof repair for a homeowner in Cedar Bluff, a leaking dormer, chimney flashing replacement, a flat roof leak repair, and in Farragut, ridge vent replacements, a skylight repair to stop a leak, and valley flashing repairs.

Rain is the reason most of those calls come in. Knoxville's annual rainfall normal for 1991 to 2020, measured at the McGhee Tyson station, is 51.93 inches, so a small flashing problem gets plenty of chances to become a stained ceiling. Beyond Knoxville, the office serves Farragut, Karns, Oak Ridge, Powell, Clinton, Maryville, Lenoir City, Louisville, and the rest of our East Tennessee service area, including roof repair in Oak Ridge and roof leak repair in Powell.

## Schedule roof repair in Knoxville

If you need roof repair in Knoxville, call (865) 205-0800. We are open 24 hours, seven days a week, and calls are answered or returned day or night; on-site response depends on weather and safe working conditions.

We offer free estimates and free roof inspections. For roofing repair in Knoxville, you will get a clear answer about what is wrong, pictures to prove it, and a fix sized to the problem. Repair when we can, replace when we should.

## Frequently asked questions

### Can you repair just part of my roof instead of replacing it?

Yes, and most of the time that is what we do. If the leak comes from a boot, a flashing detail, a ridge vent, or a few wind-damaged shingles, we repair that area. On older roofs a patch of new shingles may not match the color exactly, and we will tell you that before we start. If the repair would only buy a few months, we will say that too, so you can decide with the full picture.

### What happens if you find rotten decking during a repair?

We stop, photograph it, and talk to you before doing more. Soft decking near a leak is common because water has been sitting on it. You will see the damage in pictures and know what replacing those boards involves before we go ahead. On full replacements, the written proposal lists the decking cost as its own line item in advance for the same reason.

### Do you repair roofs that another company installed?

Yes. A lot of our repair work in Knoxville is on roofs we did not put on, including shingle roofs, metal roofs, and flat sections. We look at how it was installed, find what is letting water in, and fix that. Sometimes the cause is an installation shortcut, such as flashing that was never done right, and we will explain what we found in plain terms.

### What should I do if water is coming through my ceiling tonight?

Put a bucket under it, move what you can out of the way, and take a photo of where the water is showing. If the drywall starts to bulge with a bubble of water, Mike's advice is to poke a small hole in it with a ballpoint pen over the bucket so the water drains instead of bringing the ceiling down. Then call (865) 205-0800. We cannot safely put anyone on a roof in lightning or darkness, but we will get to you as soon as it is safe.

### Will you tell me if my roof really needs replacing?

Yes, and we will tell you when it does not. Our repairmen are repairmen, not salespeople. If your roof has two or three years left, we will fix the immediate problem and tell you to start budgeting, rather than pressure you into a replacement this month. If the roof is past saving, we will show you the photos that make the case.

### Does the Knoxville office repair gutters?

Yes. Our Knoxville office repairs, installs and replaces gutters, including six-inch gutters and gutter guards. If a storm has damaged your gutters along with the roof, we can repair them or quote new gutters as part of the work.

### Can you repair a flat or low-slope section on my house?

Yes. Porch roofs, additions, and other low-slope areas are handled differently from shingles, and our job notes in Knoxville include flat roof leak repairs. We will look at what membrane or material is there, find where it is failing, and repair it or explain why that section needs replacing.

## What customers say

- "Finding a good roofing contractor to look at minor problems and effect a quality repair in Knoxville is surprisingly difficult." (Gregory Carlson, Google review)
- "They took time to answer my questions and to offer several repair options at different price levels." (David Hancock, Google review)
- "Mobley Roofing was fast, courteous, and very fair. They found the problem with my roof and fixed it quickly without trying to sell me a full replacement." (Mari Sanders, Google review)

## References

- HAAG: https://haag.com/
- Tennessee license verification: https://verify.tn.gov/
- Tennessee Board for Licensing Contractors: https://www.tn.gov/commerce/regboards/contractors.html
- National Roofing Contractors Association: https://www.nrca.net/
- City of Knoxville Plans Review and Inspections: https://www.knoxvilletn.gov/government/city_departments_offices/plans_review_inspections
- Knox County, Tennessee: https://www.knoxcounty.org/

## Contact

- Mobley Brothers Roofing & Renovation of Lebanon: 112 Tirzah Street, Lebanon, TN 37087. Phone (615) 455-3131.
- Mobley Brothers Roofing & Renovation of Knoxville: 10440 Laurel Pointe Lane, Knoxville, TN 37931. Phone (865) 205-0800.
- Hours: Open 24 hours, 7 days a week. Calls answered or returned day or night.
- Contact page: https://www.mobleybros.com/contact-us/