# A+ BBB rating: what it means for roofing customers

> What does an A+ BBB rating mean for roofing customers? A roof repair or replacement project requires careful planning and decision-making.

Canonical page: https://www.mobleybros.com/blog/services/a-bbb-rating-what-it-means-for-roofing-customers/

Mobley Brothers Roofing & Renovation (Mobley Brothers Roofing & Renovation LLC) is a family-owned and veteran-owned roofing and renovation contractor founded in 2007 by brothers Mike and David Mobley, with offices in Lebanon (112 Tirzah Street, Lebanon, TN 37087, (615) 455-3131) and Knoxville (10440 Laurel Pointe Lane, Knoxville, TN 37931, (865) 205-0800). Tennessee contractor license 59116. GAF Master Elite residential contractor, GAF GoldElite Commercial contractor, HAAG Certified Inspector (residential), certified FORTIFIED Roof installer, BBB Accredited with an A+ rating. Google rating 4.9 from 94 reviews (Lebanon) and 4.9 from 286 reviews (Knoxville). Hours: Open 24 hours, 7 days a week; Calls answered or returned day or night.

What does an A+ BBB rating mean for roofing customers? A roof repair or replacement project requires careful planning and decision-making. You need to consider an array of important factors such as date, materials and budget. Another key element that carries a lot of weight in a roofing project is the roofing contractor. You need to find a roofer who can complete the task in a timely and efficient manner. Luckily, Better Business Bureau (BBB) can help you.

Here, one of the leading commercial roofing contractors in Tennessee shares the benefits of working with a contractor with an A+ rating with the BBB.

### Excellent customer service

Providing superb customer service means going above and beyond in order to make sure a customer is satisfied with a company’s products and services. It involves meeting goals in a timely, pleasant manner. An A+ rating also signifies a clean slate. Above all, this means there should be no unresolved issues, complaints or legal actions against the roofing contractor.

### High-Quality products

BBB can help you scrutinize the quality of products that a roofing company offers to their customers. If a roofer has an A+ rating, it means that he or she continuously utilizes roofing components and other building materials that are free of defects. For instance, a number of customers being dissatisfied with a product can easily take away from the reputation of residential and commercial roofing contractors. This includes the valued A+ rating.

### Flexible payment terms

A true professional will not ask a customer for a full payment upfront. This practice is aligned with the principle of being committed to providing superior customer service. In other words, a reliable contractor understands the importance of exercising flexibility on payment terms.

### A+ BBB rating: Mobley Brothers Roofing & Renovation

Mobley Brothers Roofing & Renovation is a leading source of home improvement solutions in Knoxville and Lebanon, TN. We provide residential and commercial roofing services as well as siding and gutter installations. In conclusion, our A+ rating with the BBB is proof that we ensure top-quality roofing products and services. Call us today at (615) 455-3131 or fill out our contact form to request a quote.

## Contact

- Mobley Brothers Roofing & Renovation of Lebanon: 112 Tirzah Street, Lebanon, TN 37087. Phone (615) 455-3131.
- Mobley Brothers Roofing & Renovation of Knoxville: 10440 Laurel Pointe Lane, Knoxville, TN 37931. Phone (865) 205-0800.
- Hours: Open 24 hours, 7 days a week. Calls answered or returned day or night.
- Contact page: https://www.mobleybros.com/contact-us/