Much has been said about asking the right questions when looking at prospective roofing contractors: valid licenses, references, perhaps a certification or two from major roofing manufacturers. In addition to all of these, Mobley Brothers Roofing & Restoration shares lesser-known questions that you should ask a roofer before hiring them.
What Level of Roofing Insurance Do You Have?
Insurance coverage varies between contractors and providers. However, there are two important kinds of coverage that each should have. The first is general liability insurance, which should cover accidental damage to property while on-site. The second is workers’ compensation (or “workers’ comp”), which should cover worksite injuries. A prospective contractor should be able to give you a copy of their insurance certificate when you ask for it.
Who Will Be on Site During Installation?
A roof replacement project is complex. With several installers going back and forth, there should be someone who oversees the installation, and who will also be your point-of-contact. It could be a project manager, a company manager, or for smaller, family-owned companies, the owner of the company. It’s important to know the number of people on-site so you can arrange for parking and other accommodations.
How Will I Receive My Estimate or Quote?
You might want to avoid a contractor who leaves their estimates or quotes in your mailbox. This indicates a lack of interest in answering follow-up questions. In contrast, contractors who send an estimator who will take measurements and perform inspections before giving you an estimate is a good sign. This indicates thoroughness and diligence to do a proper roofing job. In most cases, you will receive a quotation at the end of the inspection in digital form, with a printed version to follow shortly.
Do I Have to Sign the Contract Now?
This is somewhat of a trick question. A legitimate contractor will give you ample time and convenience to review your contract. Be wary of contractors who offer “limited time” prices or unrelated free items. As a prospective client, it is important that you review the contract and make corrections or amendments before you apply your signature.
Mobley Brothers Roofing & Restoration is the area’s leading provider of roof replacement services. Give us a call at (865) 216-3274 or (615) 906-1195. You can also fill out our contact form to schedule an appointment. We serve customers in Knoxville and Lebanon, TN.